Terms and Conditions

NASE WEBSITE TERMS AND CONDITIONS

 

  1. GENERAL PROVISIONS

 

  1. These regulations (hereinafter "Regulations") of the website at: www.nase.pl ("Website") constitute regulations within the meaning of Art. 8 of the Act of July 18, 2002 on the provision of electronic services (Journal of Laws, Journal of Laws of 2002, No. 144, item 1204, as amended) and specifies the rules for the use of the Website by users.
  2. The owner of the website is: Natalia Kamińska, running a business under the name LUOSAN Natalia Kamińska with a permanent place of business in Bielsko-Biała, at ul. Blinej 33B/47 43-300 Bielsko-Biała, NIP 5472237350 REGON: 524933683
  3. The regulations specify in particular:
  • rules of use of the Website by Users,
  • rights and obligations of Users in connection with the use of the Website,
  • rules for placing Orders and purchasing Goods via the Store,
  • rules of complaint procedure,
  • scope of the Seller's liability.
  1. The User using the Website (or intending to use it) is obliged to comply with the provisions of the Regulations. By browsing the content posted on the Website, the User accepts these Regulations, and in case of non-acceptance, the User is obliged to stop browsing the content included on the Website.

  2. If the User purchases the Seller's Goods via the Website, acceptance of these Regulations is based on checking the content of the interactive space (checkbox) regarding acceptance of the content of the Regulations.
  3. Upon acceptance of the Regulations (in the manner indicated in section 4 or section 5 above), an agreement is concluded between the User and the Seller for the provision of Website Functionalities by the Seller.
  1. Our website uses cookies or similar files. By consenting to all cookies, you allow us to adapt advertising content to your individual preferences. You can accept all cookies, select them individually or reject all cookies in the settings panel.

 

  1. DEFINITIONS

 

All words beginning with a capital letter in these Regulations have the following meanings:

  1. Statute– these regulations;
  2. Serviceor Store - online service at www.nase.pl belonging to the Seller;
  3. Client -Consumer or Entrepreneur concluding a Sales Agreement with the Seller as part of the use of the Website;

  4. Consumer –a natural person with full legal capacity who purchases Goods in connection with the use of the Website, which is not directly related to his or her business or professional activity or a natural person who purchases Goods via the Website in connection with running a business, but when the purchase of the Goods there is no professional nature for this natural person resulting from the subject of his/her business activity, disclosed in the Central Registration and Information on Business;
  5. Entrepreneur-a natural person with full legal capacity who purchases Goods in connection with the use of the Website, which is directly related to his or her business or professional activity;
  6. User –any natural person using the Website;
  7. Sales agreement -contract within the meaning of Art. 535 of the Civil Code, concluded via the Website between the Customer and the Seller, on the basis of which the Customer purchases the Goods.
  8. Order -the customer's declaration of will, constituting an offer within the meaning of the Civil Code, aimed directly at concluding a Sales Agreement, specifying in particular the number and type of the purchased Goods.

  9. Commodity -a physical movable item that is the subject of the Seller's invitation to submit offers within the meaning of the Civil Code, which is then the subject of the Sales Agreement.
  10. Website functionalities– types and scope of services provided electronically as part of the use of the Website;
  11. Civil Code- Act of April 23, 1964 - Civil Code (Journal of Laws of 1964, No. 16, item 93, as amended);
  12. Consumer Rights Act– Act of May 30, 2014 on consumer rights (Journal of Laws of 2014, item 827, as amended);
  13. Agreement for the Provision of Website Functional Services- contract for the use of the website, concluded between the User and the Seller, which is concluded as a result of the User's acceptance of the Regulations;
  14. Withdrawal Form– form constituting Annex No. 1 to the Regulations, entitling the Consumer to exercise the right referred to in Art. 27 section 1 of the Consumer Rights Act.

 

  1. BASIC INFORMATION REGARDING THE FUNCTIONALITY OF THE WEBSITE

 

  1. The website enables the User, among others:
  • reading the content on the Website,
  • creating an Account on the Website,
  • purchase of Goods from the Seller,
  • contact with the Seller.
  1. The Seller is entitled to modify the Website's Functionality, of which the User will be immediately informed.
  2. The Seller is entitled to suspend the Website Functionality if it is necessary to carry out repairs, maintenance works or make quality changes to the Website. The Seller will also be entitled to suspend the Website Functionality if there are any doubts as to the security of Users' personal data, in order to immediately remove the doubts.
  3. The User is obliged to use the Website in a manner consistent with the law and good practices and in accordance with the provisions of the Regulations.
  4. The User is prohibited from performing any actions that may violate the integrity of the Website and disrupt the proper operation of the Website, in particular the User is prohibited from using malicious software or devices that may maliciously affect the integrity or proper functioning of the Website.
  5. The User is obliged to use the Website in a way that is not inconvenient for the Seller and other Users.
  6. The User is obliged to take appropriate steps to maintain the confidentiality and security of the password that allows access to the Account. The User is obliged to change the password if he reasonably believes that the Account password may have been disclosed to unauthorized persons.
  7. In order to ensure the security of the transmission of messages and data in connection with the services provided on the Website, the Seller takes technical and organizational measures appropriate to the level of risk to the security of the services provided, in particular measures to prevent unauthorized persons from obtaining and modifying personal data transmitted on the Internet.
  8. Comments and inquiries regarding the operation of the Website, Goods, and Website Functionality may be directed to the Seller via e-mail sent to the following address: info@nase.pl

 

  1. TECHNICAL REQUIREMENTS
  1. In order for the User to properly use the Website and the Website's Functionalities, as well as to be able to conclude a Sales Agreement and purchase Goods, it is necessary to have:
  1. a terminal device enabling the use of the Internet,
  2. internet connection,
  3. e-mail accounts,
  1. Changing the technical requirements that enable the User to use the Website, referred to in section 1 above does not constitute a change to the Regulations.

 

  1. PROCEDURE FOR CONCLUDING A SALES AGREEMENT

 

  1. Any Goods visible on the Website with a specific price do not constitute an offer within the meaning of Art. 66 of the Civil Code, but an invitation to submit offers within the meaning of Art. 71 of the Civil Code.
  2. In order for the User to conclude a Sales Agreement with the Seller and place an Order, the User must:
  • visit the website at: https://www.nase.pl/collections/all
  • then select the Goods, specifying at least its type, quantity and
  • take further technical steps based on the messages and information displayed to the User in order to clarify the Order regarding the selection of the Goods.
  1. The Goods ordered by the Customer are selected by adding them to the cart. The User is entitled to modify the Goods in the basket, as well as other data, until the Order is placed, in accordance with point VI section. 4 of the Regulations.
  2. Then, after the Customer has added a selection of Goods in the manner specified in section 2 and 3 above, the Customer will indicate the delivery address of the Goods, the delivery method and the payment method. If the Customer wants to receive a VAT invoice, he is obliged to provide the NIP number and company name in the appropriate place at the latest.
  3. After providing the data referred to in section 4 above, a summary will be displayed to the Customer, including: (a) the quantity and type of goods included in the Order, (b) the selected delivery address for the Goods, and (c) the selected payment method.
  4. In order to place an Order, the Customer should press the "Order and pay" button and must accept the Regulations and the Privacy Policy by checking the appropriate interactive box (checkbox).
  5. Then, an e-mail message is sent to the Customer's e-mail address, which confirms the Order placed by the Customer and specifies its specifications. The e-mail message referred to in the previous sentence constitutes acceptance of the Customer's offer and conclusion of the Sales Agreement.

 

  1. PAYMENT AND DELIVERY TERMS

 

  1. The prices of the Goods indicated on the Website are gross prices, i.e. they include value added tax (VAT).
  2. The prices of the Goods are specified in Polish, and in the English version of the Website, the Prices of the Goods are specified in euro or US dollars.
  3. The Customer can pay for the goods purchased from the Seller on the Website using the following payment methods:
  1. By transfer to the Seller's bank account number: 76 1140 2004 0000 3802 8354 3183, which is operated by mBank SA,
  2. Electronic payments, card payments and payments via the "blik" system via the "PayU" platform operated by: PayU SA with its registered office in Poznań, 60-166 Poznań, ul. Grunwaldzka 186.
  1. The customer choosing the payment method specified in section 3 letter a), in the title of the transfer, he is obliged to indicate: name and surname and order number, which he will receive in the e-mail referred to in point. VI section 7 of the Regulations.
  2. The Seller will begin processing the Order within a maximum of six weeks from the moment the funds are credited to his bank account.
  3. Delivery takes place within the Republic of Poland and abroad, to the address indicated by the Customer when placing the Order. Delivery costs are covered by the Seller.
  4. The goods are delivered via - to the delivery address indicated in the Order.
  5. The Seller undertakes to take the necessary steps to improve the delivery of the Goods, the delivery time will be no longer than six weeks. Delivery times depend on the availability of goods. Each product has a set delivery time. The delivery period is valid from the moment of conclusion of the Sales Agreement, via the e-mail referred to in point. VI section 7 of the Regulations.

 

  1. PACKAGING OF GOODS

 

The Seller undertakes to pack the Goods in a manner appropriate to the specific nature of each Good

 

  1. RIGHT TO WITHDRAW FROM THE SALES AGREEMENT

 

  1. However, this right does not cover Goods that show traces of use, in particular without a "seal". Receiving the product means taking possession of the Goods by the Consumer.
  2. In the event of effective withdrawal from the Sales Agreement by the Consumer, the Sales Agreement is deemed not to have been concluded.
  3. In order to exercise the right to withdraw from the Sales Agreement referred to in section 1 above, the Customer is obliged to indicate to the Seller that he is exercising this right. The consumer may do this via e-mail to the email address info@nase.pl or by sending the Withdrawal Form.
  4. The Seller, immediately after receiving the Consumer's declaration of withdrawal from the Sales Agreement, will send confirmation of receipt of the Consumer's declaration of withdrawal from the Sales Agreement to the Consumer's e-mail address indicated in the order.
  5. The Seller, no later than 14 days from receiving the declaration of withdrawal from the Sales Agreement, including the costs of delivering the Goods. The Seller, however, is not obliged to reimburse additional costs resulting from the delivery method chosen by the Consumer, which is other than the cheapest usual method offered by the Seller on the Website.
  6. Refund to the Consumer of the funds referred to in point. IX section 5 of the Regulations, is made using the same method of payment as used by the Consumer, unless the Consumer has agreed to a different method of return, and this method does not involve additional costs to be borne by the Consumer.
  7. is entitled to withhold the refund of the payment for the Goods until the Seller receives the Goods that are the subject of the Sales Agreement from which the Consumer withdrew or the Consumer provides proof of returning the Goods to the Seller, depending on which event occurred first.
  8. The Consumer is obliged, no later than 14 calendar days to the date on which he or she submitted a declaration of withdrawal from the Sales Agreement, to return the Goods to the Seller or hand them over to a person authorized by the Seller to collect them, unless the Seller has offered to collect the Goods himself. The deadline referred to in the previous task is met if the Consumer returns the Goods to the Seller within this deadline.

  9. Possible costs related to withdrawal from the Sales Agreement that the Consumer is obliged to bear:
  1. If the consumer has chosen a method of delivery of the Goods that is different than the cheapest method of delivery of the Goods offered by the Seller on the Website,
  1. Pursuant to the content of Art. 38 point 4 of the Act on Consumer Rights, the Consumer is not entitled to withdraw from the Sales Agreement referred to in point IX section 1 if the Goods sold by the Seller are items that deteriorate quickly or have a short shelf life.

 

  1. COMPLAINTS REGARDING GOODS

 

  1. The Seller is liable for legal and physical defects of the Goods under the relevant provisions of generally applicable law, including liability under the warranty for defects of the sold goods specified in Art. 556 – 576 of the Civil Code.
  2. Based on Article. 568 § 1 of the Civil Code, the seller's liability under the warranty provisions for defects in items sold in the Goods is excluded if the Customer is an Entrepreneur.
  3. The goods are not subject to warranty within the meaning of Art. 577 et seq. of the Civil Code.
  4. Complaints regarding the Goods should be reported to the Seller at the e-mail address info@nase.pl
  5.  
  1. Customer's name and surname,
  2. Customer's correspondence address,
  3. e-mail address,
  4. designation of the Goods subject to complaint,
  5. order number,
  6. request for a complaint and the circumstances justifying the complaint.
  1. The costs of returning the Goods are covered by the Seller.

 

  1. The Seller is obliged to respond to a properly submitted complaint regarding the Goods within 14 days from the date of receipt of the complaint by the Seller. The period referred to in the previous sentence is not affected by the time related to the Consumer's delivery of the Goods to the Seller, in accordance with point X section. 6 of the Regulations.
  2. If the Seller does not respond to the Complaint within 14 days of its receipt, the Complaint is considered justified.

 

  1. COMPLAINTS REGARDING THE WEBSITE

 

  1. The Seller takes all steps to ensure the correct operation of the Website, and for this purpose it also takes all steps to detect irregularities in the operation of the Website, as well as to remove the detected irregularities.
  2. The User has the right to report any irregularities regarding the operation of the website via the Seller's e-mail address: info@nase.pl
  3. The User has the right to submit a complaint regarding the functioning of the Website, in the complaint the User should include:
  1. User's name and surname,
  2. User's correspondence address,
  3. User's e-mail address,
  4. identification of the request subject to the complaint and the circumstances taking into account this request.
  1. The Seller will resolve the complaint within 14 days from the date of its effective submission. The decision will be made to the User's e-mail address indicated in the complaint.

 

  1. OUT-OF-COURT METHODS OF RESOLVING DISPUTES

 

  1. The Customer, in the event of refusal to accept the complaint referred to in point X of the Regulations, as well as the User in the event of refusal to accept the complaint referred to in point among others in this point of the Regulations.


  2. Detailed information on the possibility for the Consumer to use out-of-court claims settlement methods and the rules of access to these procedures are available on the website at:
    https://uokik.gov.pl/pozasadowe_rozwiazywanie_sporow_konsumeckich.php.
  3. The consumer is entitled to, among others:
  1. the right to submit an application for resolution of the dispute to a permanent consumer arbitration court,
  2. an application for out-of-court resolution of the dispute to the Provincial Inspector of Trade Inspection,
  3. use the assistance of the appropriate district/municipal consumer ombudsman.
  1. The consumer also has the right to use the ODR platform - located at http://ec.europa.eu/consumers/odr, which concerns the online system for resolving disputes between consumers and entrepreneurs at the EU level.

 

  1. FINAL PROVISIONS

 

  1. The Seller enables the Buyer to share a story relating to the Buyer and the Seller's Goods (the "Story").
  2. In order to send the Story to the seller, the Buyer should complete the appropriate fields on the Website, accept the regulations and the Privacy Policy and click the "Send" button.
  3. The Story is a work within the meaning of the Act on Copyright and Related Rights, therefore the Seller who sends the Story to the Buyer ("Sender") hereby declares that he/she has full (property and personal) copyrights to the Story as a work, and that the Story is free from any legal defects. However, if the image of the Sender or a third party appears in the Story, the Sender declares that he or she has consent to use the image of the third party.
  4. Upon sending the Story, the Sender grants an unlimited license for the Seller to use the Story in terms of publishing the Story on the Website and on the Seller's social media.
  5. To the same extent as indicated in section 4 above, upon sending the Story, the Sender grants the Seller consent to use the image of the Sender or another third party whose image is shown in the Story.
  6. If any statement in this point XIII turns out to be inconsistent with reality to any extent, the Sender will fully release the Seller from any liability, in particular for damages resulting from the illegality of the statements.

 

  1. FINAL PROVISIONS

 

  1. The law applicable to the Regulations is Polish law.
  2. The Regulations are available on the Website at www.zieleniutko.com
  3. The Seller reserves the right to change the Regulations, the change will be made by publishing the new content of the Regulations on the Website. Existing Users with an Account will be informed about the change in the Regulations within 14 days from the date of receiving the message from the Seller about the change in the Regulations. Users with an Account have the right not to consent to the amendment of the Regulations by informing the Seller by e-mail to info@nase.pl
  4. If the User with an Account does not consent to the amendment of the Regulations, within the deadline specified in point XIII section 3 of the Regulations, the Functional Provision Agreement is terminated, which involves deleting the Account from the Website. Failure to exercise the right referred to in the previous sentence means that the User is obliged to comply with the new wording of the Regulations from the date of expiry of the 14-day period from the date of receipt of the information from the Seller about the change to the Regulations.



  5. The Regulations come into force on the day of their publication, i.e.

 

Annex to the Regulations - Withdrawal Form from the Sales Agreement:

 

Addressee:

 

Natalia Kamińska running a business with LUOSAN Natalia Kamińska Bielsko-Biała 43-300 ul. Bliska 33 B/ 47

 

– /We (*) hereby inform you (*) about my/our withdrawal from the contract for the sale of the following items (*) contract for the delivery of the following items (*) contract for specific work consisting in the performance of the following things (*) /for the provision of the following service ( *)

 

– Date of conclusion of the contract (*)/acceptance (*)

– Name and surname of the consumer(s) – Address of the consumer(s)

– Signature of the consumer(s) (only if the form is sent on paper)

– Date

 

(*) Delete as appropriate.

 

Clients Signature 

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